USE CASE · IT TEAMS

Remote access software for IT teams

One address book for the whole team, a tab for each PC you are working on, and a record of every session — so you can look after hundreds of PCs without losing track.

Work on several PCs at once

Every connection opens in its own tab with its own files, chat and log, so a server, a till and a colleague’s laptop never get mixed up. On Team each person can have two sessions open at the same time, on Business three, and a session wall shows several desks side by side.

Built for teams

  • A shared address book with groups and tags
  • Roles: Owner, Admin, Technician and Viewer, with invitations by email
  • Session recording and an audit log of who connected, when and for how long
  • Silent installation from Group Policy, Intune or your RMM tool
  • Your logo on the client on the Business plan

Fix things without taking over the screen

Run a connection check, pull VVDesk’s logs or open port forwarding to a printer or database while the person at the desk keeps working. Updates are signed and roll back by themselves if a step fails.

Automate the routine

Everything in VVDesk also has a command. Scripts, RMM tools and AI assistants can connect, take a screenshot, click and type, run commands and collect logs — but only on PCs whose owner allows remote commands, and every step is kept in the audit log.

Questions

How many PCs can we manage?

Team includes 500 unattended PCs and Business has no limit. Attended sessions, where someone accepts, are not limited.

Can technicians see only some PCs?

Roles decide what each person may do, and groups and tags keep the address book organised by customer, site or department.

Can we run VVDesk on our own server?

Yes, on the Business plan, so device registration and relaying stay inside your own network.

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Try VVDesk free for 14 days

Every Team feature for up to 5 people, no card needed. If you don’t pick a plan, the account moves to Free.